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No-one likes to pay fees. That's why at Houseshare Heroes we do not charge any tenancy or referencing fees. 

However, if something outside of our usual process is to occur such as losing your keys or being locked out, we will have to charge for our addition time and costs. 

See below what maybe be chargeable. 

Tenant Fees.

Application Fee:

None.

Replacement Key:

Charged at cost. The charge will be based on the actual cost of replacing the key or security device, with evidence provided upon request.

Withdrawal from Tenancy:

No charge, unless the tenant requests early termination. In such cases, the tenant may be required to cover the landlord's reasonable costs, which will be disclosed at the time of request.

Lockout Call-Out Charges:

- During working hours: Charged at cost.
- Out of hours (5:30 PM onwards): Charged at cost by the contractor.

Interest on Outstanding Debts:

3% APR above the Bank of England base rate, applicable only if rent is overdue by 14 or more days.

Contract Variation:

£50.00 per person, for changes requested by the tenant.

Deposit:

- Up to 5 weeks' rent (whichever is less), in accordance with legal limits.
- Reduced deposit for tenants with a UK-based guarantor may be available but will not exceed legal deposit caps.

For more information on the requirements to pass referencing, please contact our office.
Relet Fee:

If you wish to leave your tenancy early during a fixed term, you will be responsible for the reasonable costs incurred in re-letting the property, which may include marketing, referencing, and drawing up a new agreement. These costs are capped at the actual amount incurred and will not exceed £210. You will also be responsible for rent payments until a suitable replacement tenant is found and moves in.

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