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Day 1: Setting Up and Managing Your HMO

9:00 AM - 9:30 AM: Registration and Welcome


- Introductions
- Overview of the training program

9:30 AM - 10:30 AM: Module 1 - Setting Up a HMO


- Legal requirements and licensing
- Necessary amenities and layout considerations
- Safety requirements and compliance

10:30 AM - 10:45 AM: Break

10:45 AM - 11:45 AM: Module 2

 

- Heating Controls and Reducing Utility Bills
- Efficient heating systems
- Insulation and energy-saving tips
- Monitoring and managing utility usage

11:45 AM - 12:30 PM: Module 3

- Certificates Required
- Gas Safety Certificate
- Electrical Safety Certificate
- Energy Performance Certificate (EPC)
- Fire Risk Assessment

- Emergency Lighting

- Fire Alarm Systems

12:30 PM - 1:30 PM: Lunch Break

1:30 PM - 2:30 PM: Module 4

 

- Advertising and Dressing Rooms
- Staging rooms for viewings
- Photography tips
- Editing photos
- Where and how to advertise

2:30 PM - 3:15 PM: Module 5

 

- Making Your Advert Stand Out
- Writing compelling descriptions
- Highlighting unique selling points
- Using social media and online platforms effectively

3:15 PM - 3:30 PM: Break

3:30 PM - 4:30 PM: Module 6 - Conducting Effective Viewings


- Preparing for viewings

- Ensuring tenants turn up for viewings
- Building rapport with potential tenants
- Answering common questions

 

4:30 PM - 5:00 PM: Q&A and Wrap-Up


- Addressing any questions from the day
- Overview of Day 2

Day 2: Tenant Management and Legalities

9:00 AM - 9:30 AM: Recap and Introduction to Day 2

9:30 AM - 10:30 AM: Module 7 - Referencing Tenants


- Background checks
- Credit checks
- Employment and previous landlord references

10:30 AM - 10:45 AM: Break

10:45 AM - 11:30 AM: Module 8

 

- Drawing Up Contracts
- Key clauses to include
- Understanding different types of tenancy agreements
- Legal obligations and tenant rights

11:30 AM - 12:30 PM: Module 9

- Inspections and Check-In/Check-Out Procedures
- Conducting thorough inspections
- Inventory checklists
- Handling damages and disputes

12:30 PM - 1:30 PM: Lunch Break

1:30 PM - 2:00 PM: Module 10

 

- Lodging Deposits
- Overview of the Deposit Protection Scheme (DPS)
- Steps to lodge deposits
- Handling deposit disputes

2:00 PM - 2:45 PM: Module 11

 

- Managing Difficult Tenants
- Addressing complaints and conflicts
- Communication strategies
- Steps to take before eviction

 

2:45 PM - 3:00 PM: Break

3:00 PM - 3:45 PM: Module 12

 

- Evicting Tenants Without Going to Court
- Understanding Section 21 and Section 8 notices
- Legal timelines and procedures
- Mediation and negotiation tips

3:45 PM - 4:15 PM: Module 13

 

- Software and Processes for Easier Management
- Recommended property management software
- Automating routine tasks
- Record-keeping best practices

4:15 PM - 4:45 PM: Module 14

 

- Organising Cleaners and Tradesmen
- Finding reliable service providers
- Creating a maintenance schedule
- Building long-term relationships with tradesmen

4:45 PM - 5:15 PM: Module 15

 

- Understanding Tenancy Law
- Key legal points every landlord should know
- Recent changes in tenancy law
- Resources for staying updated

5:15 PM - 5:45 PM: Module 16

 

- Building Your Power Team
- Identifying key roles (e.g., accountant, solicitor, letting agent)
- Networking and finding professionals
- Collaborating for success

5:45 PM - 6:00 PM: Module 17

 

- Common HMO Maintenance Issues
- Identifying common problems
- Preventative maintenance tips

- Setting up the property for effective management
- Quick fixes vs. professional repairs

6:00 PM - 6:30 PM: Final Q&A and Closing Remarks


- Addressing remaining questions
- Feedback and next steps
- Thank you and contact information

This schedule is designed to provide a comprehensive overview of all aspects of HMO management for landlords, ensuring you are well-equipped to handle your property effectively or if you decide to hand your HMO to a property management company

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